HDB website hit by glitches on BTO sales launch day
SINGAPORE– The Real Estate Board (HDB) site experienced problems on Tuesday (Nov 17), the day it introduced more than 5,700 Build-To-Order (BTO) apartments available for sale.
Impacted users required to Facebook and Telegram BTO group talks to broadcast their problems, with a minimum of 50 complaints uploaded on HDB’s Facebook web page on Tuesday night.
The majority of the Facebook individuals who grumbled said they were incapable to pay of the administrative fee to request a level or were uncertain if their repayment experienced.
The management charge is $10 for eligible applicants as well as $20 for parents and also their married child that use under the Multi-Generation Top priority System for two apartments.
On the BTO application page on HDB’s internet site, a message states: “As a result of the rush hour, you might experience slow-moving response from the system. Please try once again later on.”
At 8 pm on Tuesday, the HDB claimed in a Facebook post that it is aware that “some level applicants are dealing with concerns when sending their BTO/SBF (Sale of Equilibrium Flats) applications on-line” and also apologized for the aggravation caused.
It added that it is working to fix the issues.
“Applicants with not successful payment documents and/or did not receive any type of verification e-mail are advised to try again later,” stated HDB.
It also reminded interested candidates that the sales exercise is on for a week until Nov 23.
“Effective applicants will certainly be figured out by a computer system tally, and not on a first-come, first-served basis,” stated HDB.
On Tuesday, the HDB launched a total of 5,795 BTO apartments throughout 7 housing projects in five estates in the final sales workout of the year.
It consists of the highly-anticipated Bishan Ridges, where 1,502 two-room Flexi, three-room, and also four-room flats get on a deal on a website within walking distance of Bishan MRT terminal and also check the latest Parc Central Residences Price.
There are likewise one more 5,220 flats on offer in this year’s very first as well as just Sale of Equilibrium Flats (SBF) exercise. The previous SBF sale, which was normally kept in May, was postponed as a result of the Covid-19 pandemic.
Parc Botannia Showflat is open for online booking. You can now register online to receive direct developer discount offers and prices.